Shopping Process

Thank you for choosing Jardinic (hereinafter referred to as “we” or “us”).
This guide outlines how to complete a purchase through our online store from start to finish.

1. Browse and Select

Explore the products available on our website and view details such as specifications and features.
Once you have identified an item that suits your needs, proceed to the next step.

2. Add to Cart

Select the quantity you wish to purchase and add the item to your cart.
You may continue browsing or move directly to checkout.

3. Review Your Order

Before confirming, review the products in your cart carefully.
Ensure item selections, quantities, delivery address, and contact details are correct.

4. Proceed to Checkout

Follow the guided steps on the checkout page.
Enter the required shipping information so we can process your order accurately.

5. Complete the Transaction

Submit your details and finalize your purchase using one of the accepted card networks displayed at checkout.
Once authorized, your order enters processing.

6. Order Confirmation

A confirmation email will be sent to the address you provide.
This message will include your purchase details and reference number.

7. Order Processing & Shipping

We will prepare and pack your order for dispatch within the indicated handling time.
A tracking reference will be supplied once the parcel ships.

8. Delivery & Receipt

Your order will be delivered to the address entered during checkout.
Upon arrival, check the condition of your package and items.

9. Support After Purchase

If you require assistance, wish to request changes within eligible timeframes, or need guidance, our team is here to assist.

Contact Us

For order questions or support, please reach us at:

Address: 1235 Hartsdale Dr Apt 205, Dallas, TX 75211, US
Phone: +1 (325) 208-2230
Email: client@jardinic.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)